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Mews Expands Hotel Multicurrency Payments to the US and Canada

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Mews Multicurrency payment terminal showing a choice between British pounds and euros

Mews has expanded its Multicurrency payment option to eligible hotels in the United States and Canada, giving international guests a choice to complete an online hotel payment in a familiar home currency. The feature is live for online transactions now, while support on Mews payment terminals in these two markets is expected later in 2026.

The familiar currency display is a choice, not proof of a cheaper transaction. Mews shows an exchange rate and markup before payment, so a traveler should compare that final amount with the likely cost of paying in the hotel’s local currency through the traveler’s own card issuer.

At a Glance
  • What changed: Mews Multicurrency reached online hotel payments in the US and Canada.
  • Traveler choice: Pay in a displayed home currency or the hotel’s local currency.
  • Current limit: In person terminal support is not live in these markets yet.
  • Fee rule: The guest pays the disclosed markup when choosing home currency.
  • Best check: Compare both final totals before confirming the payment.

What Mews changed for hotel payments

The official Mews announcement says Multicurrency is expanding from Europe to online payments at eligible properties in the United States and Canada. Mews places the option inside its hotel payment system rather than sending the guest to a separate currency service.

When the feature appears, the traveler can see a converted total in a home currency before accepting the charge. Mews says the display includes the applicable exchange rate and fees, allowing the guest to select that converted amount or continue in the property’s local currency.

The rollout does not mean every hotel website in either country will offer the choice. It applies to eligible properties that use Mews Payments, and the company’s support material says availability is still rolling out by region and property configuration.

Independent payments publication Digital Transactions also reported the United States and Canada expansion and confirmed that online payments are live before the in person release. That timing distinction matters because the official hero image shows a Mews terminal, while travelers in these markets should currently expect the new choice during an eligible online payment.

How the home currency choice works

Mews can detect a likely currency from signals such as browser location, guest preferences or the payment card, and the traveler may also be able to select a supported option. The payment screen then presents the conversion terms before the transaction is submitted.

The company’s current Multicurrency help page says the service supports 71 currencies for online payments. It also states that the guest pays the full markup fee when choosing the converted home currency amount.

Part of that markup is retained by Mews and its payment provider, while the participating property receives a share. The hotel therefore has a financial interest in the conversion, even though the guest still receives a disclosed choice and may decline it by paying in the property’s currency.

This structure is similar to a currency conversion offer travelers may encounter at an overseas terminal, but the useful comparison is not the label alone. A familiar dollar, pound or euro total can simplify budgeting, yet the better financial result depends on the markup shown by Mews and the fees the traveler’s card would apply to a local currency charge.

Online now does not mean terminals now

Mews says Multicurrency is currently available for online payments at eligible United States and Canadian properties. That may include transactions through the Mews Booking Engine or a payment request sent by a hotel, depending on the property’s setup.

In person support on Mews Terminal S1 and S2 devices is expected in these markets later in 2026. Until Mews confirms that phase is live, a front desk, kiosk, restaurant or bar transaction in the United States or Canada should not be assumed to offer the same currency choice.

The distinction also affects how a traveler verifies a charge. An online payment page can be reviewed before confirmation, while an in person terminal decision may happen quickly at check in or checkout, making the later terminal launch a separate traveler moment.

Elsewhere, Mews says its wider platform can support Multicurrency through booking engines, payment requests, terminals, kiosks and some point of sale flows. Those broader capabilities should not be read as the current United States and Canada launch scope.

Why the option may differ from one hotel to another

Mews says Multicurrency is enabled by default for eligible properties with more than half of their guests arriving from foreign markets, but a property can manage or disable the setting. That means two hotels using Mews may present different payment choices even when both are in the same country.

The product also applies only to eligible card payments processed through Mews Payments. A transaction handled outside that system, an unsupported card or a digital restaurant order may follow different currency rules, so the absence of a home currency button does not necessarily indicate a broken hotel payment page.

Mews reports that nearly 5,000 European hotels generated a combined 1.55 million euros in additional revenue through Multicurrency during its earlier rollout. Those are company supplied results rather than a promise for North American properties, but they explain why hotels have an incentive to make the choice visible.

The incentive also reinforces the need for an individual cost check. The home currency display can be convenient and transparent while still including a markup that helps fund the hotel, Mews and the payment provider.

How to compare the two displayed options

First, note the complete home currency total and any rate or fee Mews displays. A transparent converted amount is useful because it fixes the amount that will appear in that currency, but transparency does not by itself establish that the conversion is competitive.

Second, check whether the card charges a foreign transaction fee and how its network handles exchange rates. Deep Arrival’s guide to avoiding foreign transaction and ATM fees explains the cost categories that can separate the price shown by a merchant from the final card statement.

Third, compare like with like. The local currency option should be evaluated using the same hotel charge, while the home currency option should include the entire disclosed Mews markup rather than only the visible exchange rate.

A traveler using a card with no foreign transaction fee may prefer the local currency when the card network conversion is favorable. Someone prioritizing a fixed home currency total may value certainty, but should still understand that the hotel receives part of the markup attached to that choice.

Currency Choice Check
If the payment page shows What to verify before paying
A home currency total The full markup, exchange rate and final charged amount.
The hotel’s local currency Your card’s foreign transaction fee and network conversion.
Only one currency Whether the property or transaction is eligible for Multicurrency.
A terminal choice in the US or Canada Whether Mews has confirmed the later in person rollout is live.
What to Watch
  • Terminal launch: Mews has not given an exact US or Canada release date.
  • Property coverage: The option depends on Mews Payments eligibility and configuration.
  • Currency support: The displayed choices can vary by market and transaction type.
  • Final cost: A familiar currency may cost more or less than card conversion.
Frequently Asked Questions

Is Mews Multicurrency live in the United States and Canada?

Yes, Mews says it is live for online payments at eligible properties in both markets as of July 2026. Availability still depends on the hotel using Mews Payments and meeting the product’s regional and property requirements.

Can travelers use it at a hotel payment terminal?

Not yet as part of this market expansion. Mews says support for its terminals in the United States and Canada is planned for later in 2026, without an exact public launch date in the current material.

Who pays the Multicurrency markup?

Mews says the guest pays the full markup when choosing to complete the transaction in a home currency. Mews, its payment provider and the participating property divide the conversion revenue according to the service arrangement.

Is paying in a home currency always cheaper?

No. The home currency total offers clarity, but the better price depends on the disclosed Mews markup and the card issuer’s foreign transaction and exchange costs for paying in the hotel’s local currency.

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